I’m Todd. My wife Christina, my sons Christian and Ethan and I came to the Emerald Coast over 15 years ago for a one month vacation and just never left…and we never will. We love this area, the people, the inspiring emerald waters and our famous sugar sand beaches. We built a portfolio of hand-selected beach properties in order to share our passion. And in fact, many of our homes were built from the ground up to our exact specifications.
Since we’ve raised our family on the Emerald Coast, we know every beach, restaurant and activity that our amazing area has to offer. It has been our family’s pleasure to share our knowledge, tips and tricks to ensure 5 star experiences for over 3,000 stays (about 45,000 visitors) during the last 8 years!
As a family of world travelers (all 7 continents), our family has stayed in vacation rentals, hostels, surf camps, tents, and luxury hotels all over the world. So we understand what it’s like to be a Guest and what it takes to create a great experience.
We have combined our experiences as a Guest with the lessons that we have learned as a Host into a set of values to ensure your family’s exceptional experience.
We know that you’ll have many questions. That’s why within a two hours of your booking you’ll receive an incredibly detailed list of frequently asked questions. Our FAQ list was developed from thousands of Emerald Coast Guests over the last decade and covers virtually every question that you’ll probably have…as well as many that may improve your visit that you may not think of.
We understand that after traveling for many hours, the last thing that you’ll want is to be stuck outside in the Florida sun waiting for someone to bring a key. That’s why we have an automated message system that delivers a door lock code on time, every time. The result? Our Guests never have to wait to check in and never have to go through the hassle of driving to a rental office miles away to pick up a key.
We know that cleanliness is critical. That’s why we only hire professional cleaners with at least 2+ years of vacation rental cleaning experience and that’s why we have each property inspected after each cleaning by a third party cleaning inspector.
We know that you expect your vacation rental to look like its listing pictures. Although furnishings are regularly replaced with similar new items, there are “no surprises” when Guests arrive at one of our family’s properties.
As with any home, unforeseeable maintenance issues can happen. However, our smartphone-friendly maintenance system ensures that maintenance issues are responded to promptly so that our Guests can focus on enjoying their stay.
We’re not a third-party rental agent. We’re a multi-generational vacation rental family with a service team dedicated exclusively to the properties we own. If issues occur, we don’t need to “try to contact the property owner and get back to you later” because we are the property owner and are able to solve the issue immediately.
We believe that undisclosed charges after the reservation tarnish the Guest experience. So, unlike many vacation rentals in our area, we have no pool heating fee, no golf cart rental fee, no additional Guest fee, no paddleboard use fee, no cable TV usage fee, no bike rental fee, etc. We are committed to pricing transparency. So our only charges are the total that you see when you book your reservation. We never “nickel and dime” our Guests with surprise charges after their reservation is made.
After being named an Airbnb Superhost and a VRBO Premiere Host with over 3,000 Emerald Coast stays, our family and service team continues to maintain (verified) 100% one hour or less response rate. There’s no having to call an 800 number in order to be put on hold just to talk to an answering service who can only take a message in order to have someone call you back the next day. Our communication is always direct, fast and simple. Just message us and a member of our ownership and service team will always respond in under an hour…and often in minutes.
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